Ford Escape Manuals

Ford Escape: Information and Entertainment System - General Information / General Procedures - Bezel Diagnostics

Check

NOTE: If there is a concern with one of the following components and Bezel Diagnostics cannot be accessed, obtain the module part number or ESN by referencing the label attached to the module.

  • Inoperative ACM
  • Inoperative (blank or does not power on) display unit (non-touchscreen display or touchscreen display)
  • Inoperative FCIM or radio control panel
  • Inoperative steering wheel switch
Refer to appropriate 415-00 section to diagnose the inoperative component.
  1. Ignition ON.
  1. Operate the audio system in AM / FM mode.

    NOTE: It may take up to 20 seconds for the system to enter bezel diagnostics mode.


    For vehicles with SYNC For vehicles with a CD player integrated into the ACM , simultaneously press and hold the FCIM /radio control panel EJECT and the SEEK UP buttons until the bezel diagnostics mode is entered. If supported, the Speaker Walk-Around Test begins and the display indicates each speaker as it is tested.
    For vehicles without CD player integrated into the ACM , simultaneously press and hold the steering wheel SEEK UP and the FCIM /radio control panel SEEK UP buttons until the bezel diagnostics mode is entered. If supported, the Speaker Walk-Around Test begins and the display indicates each speaker as it is tested.
    For vehicles without SYNC Simultaneously press and hold the FCIM /radio control panel POWER ON and the SEEK DOWN buttons until the bezel diagnostics mode is entered. If supported, the Speaker Walk-Around Test begins and the display indicates each speaker as it is tested.
  1. NOTE: Some selections listed below may not be available for the vehicle being tested. Selections are vehicle and option dependent.

    Once the Speaker Walk-Around Test (All Speaker Test) is complete, the following information is available:

      Vehicles with SYNC


    Menu Submenu
    APIM Diagnostics Part Numbers
    Software Versions
    Configuration Status
    Location Information
    Tones Test
    Touchscreen Activation Test
    Display Test Pattern
    RGB Pixel Test
    IVSU Versions
    Exit Diagnostics
    AHU Diagnostics (AHU refers to the ACM ) AHU Part Numbers (also displays Sirius ESN )
    Radio Signal Strength
    Speaker Walk-Around Test Active (if not equipped with DSP )
    Exit Diagnostics
    DSP Diagnostics DSP Part Numbers
    Speaker Walk-Around Test Active
    Exit Diagnostics
    EFP Diagnostics (EFP refers to the FCIM that communicates on the CAN ) EFP Part Numbers
    Exit Diagnostics
    ICP Diagnostics (ICP refers to the radio control panel that communicates on the LIN ) ICP Part Numbers
    Exit Diagnostics
    SDM Diagnostics (SDM refers to the display unit) SDM Part Numbers
    Exit Diagnostics

      Vehicles without SYNC


    Menu Submenu
    CHR Diagnostics (CHR refers to the ACM ) CHR Part Numbers / Sirius ESN
    Radio Signal Strength
    Speaker Walk-Around Test
    Exit Diagnostics
  1. To exit the bezel diagnostics, press the on/off button or select "Exit Diagnostics.”

    Diagnosis and Testing - Information and Entertainment System

    Diagnostic Trouble Code (DTC) Chart Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation)...

    General Procedures - Speaker Audio Test

    Activation NOTE: The procedure used to download the audio files varies, depending on the web browser used. Using a suitable web browser, download all of the diagnostic sound tracks to a suitable USB drive...

    Other information:

    Ford Escape 2020-2024 Service Manual: Removal and Installation - Battery Energy Control Module B (BECMB)


    Removal   WARNING: The following procedure prescribes critical repair steps required for correct restraint system operation during a crash. Follow all notes and steps carefully. Failure to follow step instructions may result in incorrect operation of the restraint system and increases the risk of serious personal injury or death in a crash...

    Ford Escape 2020-2024 Owners Manual: Manual Climate Control


    Note: Depending on your vehicle option package, the controls may look different from what you see here. Directing the Airflow Press and release the button to direct airflow to the windshield air vents and de-mister. Press and release the button to direct airflow to the instrument panel air vents...

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    Insert the belt tongue into the proper buckle, the buckle closest to the direction the tongue is coming from, until it engages.

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