Ford Escape: Customer Information / Reporting Safety Defects in the United States and Canada
Reporting Safety Defects in the United States
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to
www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from www.safercar.gov.
Reporting Safety Defects in Canada
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada and Ford of Canada.
Other information:
Ford Escape 2020-2023 Service Manual: General Procedures - Brake Service Mode Activation and Deactivation
Activation WARNING: Service actions on vehicles equipped with electronic parking brakes may cause unexpected parking brake application, which could result in injury to hands or fingers. Put the electronic parking brake system into service mode prior to servicing or removing rear brake components. Failure to follow this instruction may result in serious personal injury. ..
Ford Escape 2020-2023 Owners Manual: Using SYNC™ With Your Phone
Hands-free calling is one of the main features of SYNC. While the system supports a variety of features, many are dependent on your cellular phone's functionality. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions: Answering an incoming call. Ending a call. Dialing a number. Redialing. Call waiting notification. Caller identification..
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Adjusting the Seatbelts During Pregnancy
WARNING: Always ride and drive with your seatback upright and properly fasten your seatbelt. Fit the lap portion of the seatbelt snugly and low across the hips. Position the shoulder portion of the seatbelt across your chest. Pregnant women must follow this practice. See the following figure.
