Ford Escape: High Voltage Battery Charging System - Plug-In Hybrid Electric Vehicle (PHEV) / General Procedures - Charge Cord Lock Manual Release - Plug-In Hybrid Electric Vehicle (PHEV)

Activation

NOTE: Some regions have charging stations that engage a safety latch, that positively locks the High Voltage charge cord to the vehicle charge port until the latch is released. If this latch fails to release, the cord cannot be removed without special action outlined in the steps below.

1. If equipped, remove the padlock or combination lock installed on the charging coupler.
   

1. 1. If equipped, press the release button on the charging coupler.
      
   2. While holding the release button (if equipped) on the charging coupler, press the unlock switch located near the charging port on the vehicle. Remove the charging coupler from the vehicle charge port.
      

1. If the High Voltage charge cord cannot be released using the procedure above: Attempt to remove the High Voltage charge cord by wiggling the High Voltage charge cord handle-side-to-side and up and down several time times while pushing release button (if equipped) and the unlock switch on the vehicle. Doing this may allow a malfunctioning cord latch to release. If this fails to work, proceed to the following steps.
   

Stuck-On Plug Procedure

1. Press the reset button on the charging station.
   

1. De-energize the high voltage system.
   Refer to: High Voltage System De-energizing (414-03A) .
   

1. Disconnect the battery negative terminal.
   Refer to: Battery Disconnect and Connect (414-01) .
   

1. NOTICE: Apply tape surrounding the charge port door to prevent damage to the fender.

   Using a flat blade screwdriver and a hammer knock out the four bezel clips. Pry the retaining tabs away from the sheet metal and pull the charge port housing out at each corner. Please see the illustrations below.
   

1. NOTICE: Use caution to not damage the electrical connector when removing the bezel from the fender.

   Position the charge port door bezel aside to access the manual release pull-ring.
   

1. NOTE: The pull-ring is red in color.

   Pull outward on the manual release pull-ring to manually retract the High Voltage charge port lock actuator pin. Remove the High Voltage charge cord from the vehicle.