Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Module | DTC | Description | Action |
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GSM | P0562:00 | System Voltage Low: No Sub Type Information | GO to Pinpoint Test A |
GSM | P0563:00 | System Voltage High: No Sub Type Information | GO to Pinpoint Test B |
GSM | P0605:00 | Internal Control Module Read Only Memory (ROM) Error: No Sub Type Information | GO to Pinpoint Test G |
GSM | P0606:00 | Control Module Processor: No Sub Type Information | GO to Pinpoint Test G |
GSM | P0607:00 | Control Module Performance: No Sub Type Information | GO to Pinpoint Test G |
GSM | P06B8:00 | Internal Control Module Non-Volatile Random Access Memory (NVRAM) Error: No Sub Type Information | GO to Pinpoint Test G |
GSM | P07EC:00 | Transmission Range Multi-Function Select Circuit: No Sub Type Information | GO to Pinpoint Test F |
GSM | P07ED:00 | Transmission Range Multi-Function Select Circuit Stuck: No Sub Type Information | GO to Pinpoint Test F |
GSM | P0814:00 | Transmission Range Display Circuit: No Sub Type Information | GO to Pinpoint Test C |
GSM | P0915:00 | Gear Shift Position Circuit 'A' Range/Performance: No Sub Type Information | GO to Pinpoint Test C |
GSM | P0929:00 | Gear Shift Lock Solenoid/Actuator Circuit 'A' Range/Performance: No Sub Type Information | GO to Pinpoint Test D |
GSM | P0929:77 | Gear Shift Lock Solenoid/Actuator Circuit 'A' Range/Performance: Commanded Position Not Reachable | GO to Pinpoint Test D |
GSM | P164E:00 | Internal Control Module Transmission Range Select Performance: No Sub Type Information | GO to Pinpoint Test G |
GSM | P166B:00 | Drivers Door Status Correlation: No Sub Type Information | GO to Pinpoint Test E |
GSM | P1753:00 | Gear Shift Position Sensor Alignment: No Sub Type Information | GO to Pinpoint Test C |
GSM | U0100:00 | Lost Communication With ECM/PCM 'A': No Sub Type Information | GO to Pinpoint Test K |
GSM | U0100:87 | Lost Communication With ECM/PCM 'A': Missing Message | GO to Pinpoint Test H |
GSM | U0121:00 | Lost Communication With Anti-Lock Brake System (ABS) Control Module 'A': No Sub Type Information | GO to Pinpoint Test K |
GSM | U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to Pinpoint Test K |
GSM | U0155:00 | Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information | GO to Pinpoint Test K |
GSM | U0301:00 | Software Incompatibility with ECM/PCM: No Sub Type Information | GO to Pinpoint Test I |
GSM | U0401:00 | Invalid Data Received from ECM/PCM A: No Sub Type Information | GO to Pinpoint Test L |
GSM | U0422:00 | Invalid Data Received From Body Control Module: No Sub Type Information | GO to Pinpoint Test L |
GSM | U1011:00 | Invalid Internal Control Module Monitoring Data Received from ECM/PCM: No Sub Type Information | GO to Pinpoint Test J |
GSM | U101F:00 | Invalid Internal Control Module Monitoring Data Received from Transmission Range Control Module: No Sub Type Information | GO to Pinpoint Test J |
Global Customer Symptom Code (GCSC) Chart
In most circumstances, the GSM will set a DTC to help guide with diagnostics. Refer to the DTC Chart before using the Symptom Chart. The Customer Symptom column lists the vehicle condition. The Action column refers to a pinpoint test. Each pinpoint test lists the components that can cause each symptom. The components are listed in order of disassembly. Use the list of components and the directed action to identify the root cause of the concern.
Symptom | Action |
---|---|
Start/Run/Move > Moving > Gear Selector > Inoperative | GO to Pinpoint Test D |
Start/Run/Move > Moving > Gear Selector > Inoperative | GO to Pinpoint Test N |
Start/Run/Move > Moving > Gear Selector > Inoperative | GO to Pinpoint Test O |
Start/Run/Move > Moving > Engagement Quality > Park | GO to Pinpoint Test M |
Start/Run/Move > Moving > Engagement Quality > Park | GO to Pinpoint Test P |
Pinpoint Tests
Refer to Wiring Diagrams Cell 30 for schematic and connector information. Normal Operation and Fault Conditions The GSM requires an operating voltage between 9 and 16 volts. The GSM receives this voltage from the BCM and has dual ground circuits. Excessive resistance or an open in one or more of these circuits, a discharged battery or a inoperative charging system results in the GSM setting a DTC . DTC Fault Trigger Conditions
Possible Sources
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A1 RECHECK THE GSM (GEAR SHIFT MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC P0562 still present?
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A2 CHECK FOR LOW VOLTAGE DIAGNOSTIC TROUBLE CODES (DTCS) IN OTHER MODULES | |||||||||||||
Are any low voltage diagnostic trouble codes (DTCs) present in other modules?
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A3 CHECK THE BATTERY CONDITION AND STATE OF CHARGE | |||||||||||||
Did the battery pass the condition test?
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A4 CHECK THE GSM (GEAR SHIFT MODULE) VOLTAGE SUPPLY | |||||||||||||
Is the voltage within 1 volt of the recorded battery voltage?
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A5 CHECK THE GSM (GEAR SHIFT MODULE) GROUND CIRCUITS FOR AN OPEN | |||||||||||||
Is the resistance less than 3 ohms?
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A6 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION | |||||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 30 for schematic and connector information. Normal Operation and Fault Conditions The GSM requires an operating voltage between 9 and 16 volts. The GSM receives this voltage from the BCM and has dual ground circuits. An inoperative charging system or overcharging condition may result in the GSM setting a DTC . This DTC may also set in the GSM due to battery charging or vehicle jump starting events. DTC Fault Trigger Conditions
Possible Sources
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B1 CHECK FOR HIGH VOLTAGE DIAGNOSTIC TROUBLE CODES (DTCS) IN OTHER MODULES | ||||||
Are any high voltage diagnostic trouble codes (DTCs) present in other modules?
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B2 CHECK THE BATTERY VOLTAGE | ||||||
Does the battery voltage stay between 13 and 15.2 volts?
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B3 RECHECK THE GSM (GEAR SHIFT MODULE) FOR DTC (DIAGNOSTIC TROUBLE CODE) P0563 | ||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC P0563 still present?
|
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B4 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION | ||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 30 for schematic and connector information. Normal Operation and Fault Conditions The GSM uses 2 sensors to monitor the position of the rotary knob. Based on the reading of these 2 sensors, the GSM will illuminate the proper gear indicator LED , and it will communicate the customer selected gear to other modules. The GSM monitors the 2 sensors for the proper frequency, for being within a valid band width, and for matching each other. The GSM monitors each gear indicator LED for circuit integrity, and for proper illumination relative to the selected gear. DTC Fault Trigger Conditions
Possible Sources
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C1 CHECK THE GSM (GEAR SHIFT MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) | ||||||||||||
Are any system voltage or internal module diagnostic trouble codes (DTCs) present?
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C2 CHECK THE GSM (GEAR SHIFT MODULE) CALIBRATION LEVEL | ||||||||||||
Is the GSM calibration at the latest level?
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C3 CHECK FOR CORRECT ROTARY KNOB AND LED (LIGHT EMITTING DIODE) OPERATION | ||||||||||||
Does each gear indicator LED illuminate correctly as the rotary knob is moved to each gear position and as the center button is pressed?
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C4 CHECK THE GSM (GEAR SHIFT MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) | ||||||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC may set if the driver door is not fully closed during the self-test.
Is DTC P0814:00, P0915 and/or P1753 present?
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C5 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION | ||||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 30 for schematic and connector information. Normal Operation and Fault Conditions The brake transmission shift interlock (BTSI) system prevents the shift knob from leaving the park position unless certain conditions are met. To release the brake transmission shift interlock (BTSI), the ignition must be on and the brake pedal must be applied. When the ignition is on, the brake pedal is applied, and the PCM is not commanding the brake transmission shift interlock (BTSI) to be locked, the GSM will release the shift lock. DTC Fault Trigger Conditions
Possible Sources
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D1 CHECK THE GSM (GEAR SHIFT MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||
Are any system voltage or internal module diagnostic trouble codes (DTCs) present?
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D2 CHECK THE OPERATION OF THE BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) SYSTEM | |||||||||
Does the brake transmission shift interlock (BTSI) system operate correctly?
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D3 CHECK THE OPERATION OF THE BRAKE SWITCH | |||||||||
Does the status of PID BOO1 change appropriately as the brake pedal is pressed and released?
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D4 CHECK THE GSM (GEAR SHIFT MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC may set if the driver door is not fully closed during the self-test.
Is DTC P0929:00 and/or P0929:77 present?
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D5 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION | |||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 30 for schematic and connector information. Normal Operation and Fault Conditions The GSM monitors the status of the driver door using two driver door ajar switches. If the driver door is opened while the vehicle is in drive, the transmission will shift to Park and the GSM indication will automatically correct to Park. DTC Fault Trigger Conditions
Possible Sources
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E1 RECHECK THE GSM (GEAR SHIFT MODULE) FOR DTC (DIAGNOSTIC TROUBLE CODE) P166B | |||||||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC P166B present?
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E2 CHECK THE OPERATION OF THE DOOR AJAR WARNING SYSTEM | |||||||||||||
Does the door ajar icon on the IPC toggle on and off appropriately as the driver door is opened and closed?
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E3 MONITOR THE DOOR AJAR PARAMETER IDENTIFICATIONS (PIDS) | |||||||||||||
NOTE: This vehicle uses a second hardwired door ajar circuit in place of a door unlock circuit. PID DR_UNLCK_HWI is used to monitor the second hardwired door ajar circuit.
Do both parameter identifications (PIDs) toggle appropriately as the driver door is opened and closed?
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E4 CHECK THE DOOR AJAR CIRCUITS FOR AN OPEN | |||||||||||||
Are the resistances less than 3 ohms?
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E5 CHECK THE DOOR AJAR CIRCUITS FOR A SHORT TO GROUND | |||||||||||||
Are the resistances greater than 10,000 ohms?
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E6 CHECK THE DOOR AJAR CIRCUITS FOR A SHORT TO POWER | |||||||||||||
Is any voltage present?
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E7 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION | |||||||||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is the concern still present?
|
Refer to Wiring Diagrams Cell 30 for schematic and connector information. Normal Operation and Fault Conditions The rotary gear shift knob contains three internal contact switches under the center button. When the button is pressed, the 3 switches send a signal to the GSM . The GSM sets a DTC if the three switch signals do not agree, or if it detects a possible stuck switch. DTC Fault Trigger Conditions
Possible Sources
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F1 INSPECT THE GSM (GEAR SHIFT MODULE) CENTER BUTTON | |||||||||
Is the M button free of debris and foreign material, and does it move freely?
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F2 CHECK THE GSM (GEAR SHIFT MODULE) CENTER BUTTON PID (PARAMETER IDENTIFICATION) STATUS | |||||||||
Do all the switch PID readings change correctly as the center button is pressed and released?
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F3 CHECK THE GSM (GEAR SHIFT MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC may set if the driver door is not fully closed during the self-test.
Is DTC P07EC:00 and/or P07ED:00 present?
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F4 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION | |||||||||
Is the concern still present?
|
Normal Operation and Fault Conditions The GSM carries out periodic tests on itself. It sets a DTC if any of the results are outside of normal operating standards. DTC Fault Trigger Conditions
Possible Sources
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G1 CHECK THE GSM (GEAR SHIFT MODULE) FOR CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS) | ||||||||||||||||||
Is DTC P0562 or P0563 present in the GSM ?
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G2 PROGRAM THE GSM (GEAR SHIFT MODULE) WITH THE LATEST SOFTWARE | ||||||||||||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC P0605, P0606, P0607, P06B8 or P164E present in the GSM ?
|
Refer to Wiring Diagrams Cell 14 for schematic and connector information. Normal Operation and Fault Conditions In addition to communicating over HS-CAN , the GSM and SOBDMC communicate over a private Transmission CAN . If the GSM does not receive expected messages from the SOBDMC , it will set a DTC . DTC Fault Trigger Conditions
Possible Sources
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H1 CHECK ALL MODULES FOR LOW VOLTAGE DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||||||
Is a low voltage DTC set in any module?
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H2 CHECK THE SOBDMC (SECONDARY ON-BOARD DIAGNOSTIC CONTROL MODULE C) FOR DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||||||
Are any diagnostic trouble codes (DTCs) present in the SOBDMC ?
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H3 CHECK THE GSM (GEAR SHIFT MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC may set if the driver door is not fully closed during the self-test.
Are any system voltage or internal module diagnostic trouble codes (DTCs) present in the GSM ?
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H4 CHECK FOR OTHER CAUSES OF COMMUNICATION CONCERNS | |||||||||||||
NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
Were any causes of a communication concern found in the vehicle service history?
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H5 ATTEMPT TO DUPLICATE THE DTC (DIAGNOSTIC TROUBLE CODE) | |||||||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC may set if the driver door is not fully closed during the self-test.
Did DTC U0100:87 return?
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H6 CHECK THE TRANSMISSION CAN (CONTROLLER AREA NETWORK) CIRCUITS FOR AN OPEN | |||||||||||||
Are the resistances less than 3 ohms?
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H7 CHECK THE TRANSMISSION CAN (CONTROLLER AREA NETWORK) CIRCUITS FOR A SHORT TO GROUND | |||||||||||||
Are the resistances greater than 10,000 ohms?
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H8 CHECK FOR CORRECT SOBDMC (SECONDARY ON-BOARD DIAGNOSTIC CONTROL MODULE C) OPERATION | |||||||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC may set if the driver door is not fully closed during the self-test.
Did DTC U0100:87 return?
|
Refer to Wiring Diagrams Cell 14 for schematic and connector information. Normal Operation and Fault Conditions It is common for multiple vehicle platforms to share a common powertrain while differing in other features such as shift by wire. It is possible to install a SOBDMC that is compatible with the engine and transmission, but not with shift by wire. A SOBDMC that is compatible with shift by wire will send out a compatibility communication signal to the GSM . Each time the GSM wakes up from sleep mode, it will check to make sure that the SOBDMC installed in the vehicle is compatible with shift-by wire. DTC Fault Trigger Conditions
Possible Sources
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I1 CHECK ALL MODULES FOR LOW VOLTAGE DIAGNOSTIC TROUBLE CODES (DTCS) | ||||||
Is a low voltage DTC set in any module?
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I2 CHECK FOR CAUSES OF COMMUNICATION CONCERNS | ||||||
NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
Were any causes of a communication concern found in the vehicle service history?
|
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I3 PROGRAM THE SOBDMC (SECONDARY ON-BOARD DIAGNOSTIC CONTROL MODULE C) WITH THE LATEST CALIBRATION | ||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC may set if the driver door is not fully closed during the self-test.
Is DTC U0301 present in the GSM ?
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I4 CHECK FOR CORRECT SOBDMC (SECONDARY ON-BOARD DIAGNOSTIC CONTROL MODULE C) OPERATION | ||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 14 for schematic and connector information. Normal Operation and Fault Conditions The GSM and SOBDMC communicate over both HS-CAN and a private powertrain CAN . DTC Fault Trigger Conditions
Possible Sources
|
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J1 CHECK THE SOBDMC (SECONDARY ON-BOARD DIAGNOSTIC CONTROL MODULE C) FOR DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||
Are any diagnostic trouble codes (DTCs) present in the SOBDMC ?
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J2 CHECK ALL MODULES FOR LOW VOLTAGE DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||
Is a low voltage DTC set in any module?
|
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J3 ATTEMPT TO DUPLICATE THE DTC (DIAGNOSTIC TROUBLE CODE) | |||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC may set if the driver door is not fully closed during the self-test.
Did DTC U1011 and/or U101F return?
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J4 CHECK FOR OTHER CAUSES OF COMMUNICATION CONCERNS | |||||||||
NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
Were any causes of a communication concern found in the vehicle service history?
|
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J5 CHECK FOR CORRECT SOBDMC (SECONDARY ON-BOARD DIAGNOSTIC CONTROL MODULE C) OPERATION | |||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 14 for schematic and connector information. Normal Operation and Fault Conditions The GSM expects to receive network data from other modules on HS-CAN2 . The GSM will set a DTC when it does not receive expected messages from another module. Other modules that require data from the suspect module may also set a lost communication DTC . DTC Fault Trigger Conditions
Possible Sources
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K1 CHECK THE SUSPECT MODULE FOR DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||||||||
Are any diagnostic trouble codes (DTCs) present in the suspect module?
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K2 CHECK FOR LOST COMMUNICATION DIAGNOSTIC TROUBLE CODES (DTCS) IN OTHER MODULES | |||||||||||||||
Is a lost communication DTC for the suspect module present in any other modules?
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K3 CHECK ALL MODULES FOR LOW VOLTAGE DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||||||||
Is a low voltage DTC set in any module?
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K4 CHECK FOR OTHER CAUSES OF COMMUNICATION CONCERNS | |||||||||||||||
NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
Were any causes of a communication concern found in the vehicle service history?
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K5 INSPECT ALL IN-LINE CAN (CONTROLLER AREA NETWORK) CONNECTORS | |||||||||||||||
Are any connector or pin issues present?
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K6 ATTEMPT TO DUPLICATE THE DTC (DIAGNOSTIC TROUBLE CODE) | |||||||||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC may set if the driver door is not fully closed during the self-test.
Did the lost communication DTC return?
|
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K7 CHECK THE SUSPECT MODULE FOR CORRECT OPERATION | |||||||||||||||
Is the concern still present?
|
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K8 CHECK THE GSM (GEAR SHIFT MODULE) HS-CAN2 (HIGH-SPEED CONTROLLER AREA NETWORK 2) CIRCUITS FOR AN OPEN | |||||||||||||||
Are the resistances less than 3 ohms?
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K9 CHECK THE GSM (GEAR SHIFT MODULE) HS-CAN2 (HIGH-SPEED CONTROLLER AREA NETWORK 2) CIRCUITS FOR A SHORT TO GROUND | |||||||||||||||
Are the resistances greater than 1,000 ohms?
|
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K10 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION | |||||||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 14 for schematic and connector information. Normal Operation and Fault Conditions The GSM expects to receive network data from other modules on HS-CAN2 . The GSM will set a DTC if it receives an invalid or incomplete message from another module. Incomplete or corrupted messages typically result from high network traffic preventing the complete message from being received within the calibrated time limit. DTC Fault Trigger Conditions
Possible Sources
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L1 CHECK THE SUSPECT MODULE FOR DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||
Are any diagnostic trouble codes (DTCs) present in the suspect module?
|
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L2 ATTEMPT TO DUPLICATE THE DTC (DIAGNOSTIC TROUBLE CODE) | |||||||||
NOTE: If a GSM self-test is carried out, the driver door must be fully closed. A false P166B DTC may set if the driver door is not fully closed during the self-test.
Did the invalid data DTC set again?
|
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L3 CHECK FOR OTHER CAUSES OF COMMUNICATION CONCERNS | |||||||||
NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
Were any causes of a communication concern found in the vehicle service history?
|
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L4 INSPECT ALL IN-LINE CAN (CONTROLLER AREA NETWORK) CONNECTORS | |||||||||
Are any connector or pin issues present?
|
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L5 CHECK THE SUSPECT MODULE FOR CORRECT OPERATION | |||||||||
Is the concern still present?
|
Normal Operation and Fault Conditions
Possible Sources
|
Diagnostic steps are not provided for this symptom or DTC. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation). |
Normal Operation and Fault Conditions
Possible Sources
|
Diagnostic steps are not provided for this symptom or DTC. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation). |
Normal Operation and Fault Conditions
Possible Sources
|
Diagnostic steps are not provided for this symptom or DTC. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation). |
Normal Operation and Fault Conditions
Possible Sources
|
Diagnostic steps are not provided for this symptom or DTC. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation). |