Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use your regional Ford website at any time
to check your phone's compatibility,
register your account and set preferences
as well as access a customer
representative via an online chat (during
certain hours)...
Other information:
Special Tool(s) /
General Equipment
Cable Ties
Depower
WARNING:
To prevent the risk of high-voltage shock, always follow
precisely all warnings and service instructions, including instructions
to depower the system. The high-voltage system utilizes approximately
450 volts DC, provided through high-voltage cables to its components and
modules...
Global Customer Symptom Code (GCSC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Symptom
Action
Lighting/Glass/Vision >
Windows/Glass >
Door >
Power Function
GO to Pinpoint Test A
Lighting/Glass/Vision >
Windo..